Online Coaching Policy
Our virtual coaching services may feature dog-training advice via email, by phone or by video conferencing tools. We will respond to all virtual coaching email and phone call inquiries from 10 a.m.-4 p.m. PST, Monday-Friday, within 2 business days of each inquiry. If email responses require detailed or in-depth counseling, an additional virtual coaching session may be necessary to fully address your needs and concerns.
Phone appointments can be scheduled from 8 a.m.-5 p.m. PST, Monday-Friday, excluding holidays. Weekend and evening appointments are not available unless prior arrangements are made.